Custom limits
Words, locales, projects, users — sized to your contract. Annual true-up; no surprise overages.
Enterprise
Translation infrastructure for organisations that need to own it.
Self-hosted option, SAML SSO via WorkOS, dedicated SLA, NCC Group code escrow, custom data residency.
Beyond the standard tiers.
Self-hosted option
Deploy the control plane in your VPC. Helm chart, Terraform module, golden AMI. EU or US data residency at your boundary.
SAML SSO
WorkOS-backed. Okta, Azure AD, OneLogin, Google Workspace. SCIM 2.0 provisioning. JIT user creation with role mapping.
7-year audit log
Every state-changing operation. Immutable, queryable, exportable. Retained for 7 years on Enterprise (vs 24 months default).
99.95% SLA
Backed by Cloudflare + Supabase production SLAs. Credits for missed targets. Dedicated CSM-led incident review.
Dedicated CSM
Named contact, slack channel, quarterly business review. Onboarding pairing on your migration plan.
Code escrow
NCC Group third-party escrow per the BuiltByGo Rainmaker template. Source release triggers on documented events.
BYOK
Bring your own DeepL, Anthropic, OpenAI keys. We orchestrate the cascade; you control the spend and the contracts.
Air-gapped option
Available with self-hosted. Models proxied through your own LLM gateway; no outbound to public AI APIs.
Custom DPA
Standard Article 28 DPA pre-signed, or we'll counter-sign yours. Custom SCC modules supported.
Where we are on the roadmap.
| Standard | Status | Target |
|---|---|---|
| GDPR Article 28 DPA | Live | Available at signup |
| Sub-processor register | Live | /legal/sub-processors with 30-day change notice |
| UK Cyber Essentials Plus | In progress | Within 6 months of launch |
| SOC 2 Type I | In progress | Year 1 |
| SOC 2 Type II | Planned | Year 2 |
| ISO 27001 | Planned | Year 2 |
Three ways to run it.
SaaS
Default. Multi-tenant on our infrastructure. EU or US data residency. Fastest to start.
Self-hosted
Business tier and above. Deploy to your AWS, GCP, or Azure account. We maintain the Helm chart; you run the cluster.
Air-gapped
Enterprise only. No outbound to public APIs. Bring your own LLM gateway. Available for regulated industries.
Tell us what you're trying to do.
We reply within one business day, UK working hours. For procurement, security pack, or DPA — the form below routes the right person.
- · Trust pack — DPA + sub-processors + SOC controls in one PDF.
- · Onboarding — dedicated migration plan from WPML / Weglot / Phrase.
- · Procurement — vendor risk forms, ISO 27036 questionnaires, audit rights walkthrough.
Not sure if you need Enterprise yet?
Start on a paid tier; we'll upgrade you to Enterprise with no migration when you're ready.